Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
As a successful Regional IT PM Manager, your performance objectives will consist of the following:
Sound experience in managing a team of Senior-level Individual Contributors that are experts in their field
Hands-on People Manager with a proven track record of leading intellectually capable PMs
Attract, grow, and develop talent with a Growth Mindset
Be empowered and accountable by modeling, coaching, and caring for your team
Analyze and interpret project data to provide recommendations and strategic recommendations for datacenter-related operations models, support, and implementation plans
Interpret customer requirements as they relate to standard operating procedures and drive parity between the two
Collaborate across internal groups, external suppliers, and customers
Document and improve processes around planning, implementation, operations, confidentiality, security, and compliance to ensure the work that is being done is securely, compliantly, efficiently, and per standards
Participate in technical communities to stay informed of best practices and changes within the broader discipline and share them with the organization
Empower a culture of safety, security, and compliance in all aspect of datacenter activities
Establish and enhance strong working relationships with customers
Create and manage end-to-end project plans and ensure on time delivery
Plan, manage, and communicate end-to-end project plans with stakeholders and teams
Perform day-to-day project check-in and update accordingly to manage project delivery and quality
Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution
Gather and provide feedback on lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity
Work with various Engineering, Operations, Electrical and Mechanical Engineers, DC Build Managers, and Regional Technical Infrastructure Managers during project planning and execution
Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
Qualifications
Required Qualifications:
5+ years of industry work experience
Experience in developing and implementing programs in Datacenter Operations or related fields
Experience developing and presenting executive level presentations and reports
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
STEM college degree or certification in IT with equivalent work experience
Ability to effectively prioritize and execute tasks in a dynamic and high-pressure environment
Perform and execute organization’s safety programs and policies, and compliance knowledge assessments
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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