Auctor Business Solutions Looking for at Ernakulam, Kerala Full Time

IT Support

Job Description:

• Troubleshooting and deploying Windows 2019 & higher servers
• Installing, troubleshooting, and managing end user W10/W11 desktops and laptops.
• Microsoft 365 & Office 365 deploy and management.
• Expertise in Gigabit Networking / Routing / TCP-IP / Enterprise Wi-Fi
• Configuration, management, and troubleshooting skills for routers, switches, and firewalls
• Provide Level 1/2 Support for US users.
• Exposure with CPanel management.
• Troubleshoot and support Sophos VPN, Endpoint and Firewall.
• Installation, support, and maintenance of network infrastructure
• Keep alive, Monitor and respond quickly to incoming requests related to IT issues.
• Keep inventory of all equipment, software, and license users.
• Co-ordinate with various service providers. (Email, Internet, CCTV)
• Resourcefulness to troubleshoot new and critical technical issues as they arise.
• Ability to deploy, configure, and support operating systems on end user PCs.

Experience:

Microsoft Windows Server: 3 years (Preferred)

IP networking: 3 years (Preferred)

Microsoft 365/Exchange & Office suite: 3 years (Preferred)

Language: Strong written and oral communication skills in English.

Certification: A+, Networking+, MCSA, MCSE, or other related certifications preferred.

Education: Graduation in Computer related field with 70% marks

Shift: Only Night Shift (Shift Starts post 19:30 hrs IST)

Job Types: Full-time, Regular / Permanent

Salary: ₹18,000.00 – ₹25,000.00 per month

Benefits:

Schedule:

Shift:

Experience:

• Technical Support Occupations: 1 year (Preferred)
• total work: 1 year (Preferred)

Shift availability:

Expected Start Date: 14/08/2023