Skyleaf Consultants LLP Looking for DGM/GM – IT operations & Infrastructure at Mumbai, Maharashtra, India Full Time

We are #hiring for DGM/GM – IT operations & Infrastructure for #mumbai location

Experience: 15-20 Years

Location: Andheri East (Mumbai)

Qualifications: Bachelors /master’s in computer science/IT or equivalent

Preferred Industry: QSR, Retail

Role & responsibilities

· Oversee the daily operations of the IT Operations department to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remedies.

· IT Operation will be part of a 24/7 IT support operations team and will be directly responsible for ensuring support related processes.

· The job also involves leading communication between technical teams, customer and internal organization to fulfil customer needs and accomplish customer satisfaction.

· Manage the day to day operations of the IT related issues including downtime, reporting service Provide technical leadership to End to End infrastructure.

· In-depth knowledge of Server administration including AD, DHCP, DNS, WSUS, FTP, Proxy, Webserver

· To plan, organize, and control day-to-day IT resource activities, collaborate with all important stake holders

· Responsible to help Security planning team and Security Operations team for evaluation of Tools and deployment of required features in Organization Security domain.

· In-depth knowledge of LAN/ WAN topology, protocols, VLANs, QoS, VPNs, TCP/IP Ethernet frames

· Lead large IT projects, including the design and deployment of new IT systems and services.

· Reduction of IT delivery cycle times across all spheres including Projects and Maintenance

· Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure

· Project Management IT Governance Vendor Management ITIL Methodology including IT Service Delivery IT Service Management.

Preferred candidate profile

· 15- 20 years of experience working in IT operations & Infrastructure

· Should have experience of handling large teams

· Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies

· Excellent working knowledge of computer systems, network and systems administration, and data storage systems, and phone systems, Design and development

· Security Management by server hardening, Patch Management, Vulnerability fixing.

· Strong critical thinking and decision-making skills

· Excellent project management skills and strong ability to prioritize.

· Firm grasp on IT infrastructure and operations best practices

If interested or have any references can either directly ping me or can directly share the CV at [email protected]