Cerence Looking for Senior IT Systems Engineer at Hinjewadi, Pune, Maharashtra Full Time

A Moving Experience.
This position is part of an IT Global Infrastructure support team reporting to the Manager of IT Operations.

The Systems Engineer will work within the global infrastructure team responsible for the development, implementation and operational support of a reliable, secure and scalable global compute and storage environment, including supporting services such as backup, monitoring, configuration and patch management.

The ideal candidate will have previous experience in supporting a complex global infrastructure and data center environments with proven ability to ensure high levels of availability. The candidate will be creative, energetic and able to work independently as part of a geographically diverse team.

Must have a customer service frame of mind, enjoy working in a fast paced, team-oriented environment, and have good organizational and communication skills. Self-motivated, flexible, and willing to work under pressure is key to this role. (Planned off-hours and weekend support are periodically required)

Specific duties and responsibilities include, but are not limited to:

• Provide onsite and remote troubleshooting and problem analysis
• Support day to day operational support of VMware-based virtual infrastructure, as well as physical infrastructure
• Provide technical support and resolution for performance issues and outages
• Prepare appropriate documentation of processes, procedures, and Visio modifications
• Provide technical support and engineering for infrastructure project implementations
• Detect and report recurring problems, actively search for ways of improving existing procedures and systems

Key Skills

• Must demonstrate knowledge and proficiency with the following technologies:
• Blade compute infrastructure
• Hyperconverged infrastructure ( Nutanix )
• VMware vCenter, ESXi
• Microsoft Windows Server and Linux operating systems (RHEL, CentOS, Ubuntu, etc.), including patch management and secure practices
• Shared storage/SAN/Fiber Channel (Hitachi, Brocade, Cisco, Netapp)
• Practical knowledge of SOX compliance, Change and Incident management procedures

Key Qualities

• Must be proficient in verbal and written English communications
• Excellent time management skills, capable of working independently
• Knowledge and understanding of the OSI model and basic networking concepts

Additional desirable skills/certifications:

• VMware, Microsoft, RedHat certifications are preferred
• Experience with vrops, vRA, NSX, AppDefense, preferred
• Experience with ManageEngine ADM and PMP desirable

Cerence Inc. (Nasdaq: CRNC and www.cerence.com ) is the global industry leader in creating unique, moving experiences for the automotive world. Spun out from Nuance in October 2019, Cerence is a new, independent company that has quickly gained traction as a leader in the automotive voice assistant space, working with all of the world’s leading automakers – from Ford and Fiat Chrysler to Daimler, Audi and BMW to Geely and SAIC – to transform how a car feels, responds and learns. Its track record is built on more than 20 years of industry experience and leadership and more than 325 million cars on the road today across more than 70 languages.

As Cerence looks to the future and continues an ambitious growth agenda, we need someone to join the team and help build the future of voice and AI in cars. This is an exciting opportunity to join Cerence’s passionate, dedicated, global team and be a part of meaningful innovation in a rapidly growing industry.

EQUAL OPPORTUNITY EMPLOYER

Cerence is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, gender identity, gender expression, sex, sex stereotyping, pregnancy, national origin, ancestry, religion, physical or mental disability, medical condition, marital status, citizenship status, sexual orientation, protected military or veteran status, genetic information and other protected classifications. Cerence Equal Employment Opportunity Policy Statement.

All prospective and current Employees need to remain vigilant when it comes to executing security policies in the workplace. This includes:

• Following workplace security protocols and training programs to familiarize with the ways to maintain a safe workplace.
• Following security procedures to report any suspicious activity.
• Having respect for corporate security procedures to allow those procedures to be effective.
• Adhering to company’s compliance and regulations.
• Encouraging to follow a zero tolerance for workplace violence.

Job Type: Full-time