IT Support Executive
1. Understand how Shopify & WordPress platform works
2. Resolve technical issues in a timely manner using available resources
3. Take care of app integrations and IT setup process in organizations
4. Strong troubleshooting and critical thinking skills
5. Take care of web hosting and SSL Certificate on Godaddy
6. Take care of IT Software Renewals & Maintenance
7. Should be familiar with Microsoft Office, outlook and Google Drive.
8. Ticketing system/tool and SLA knowledge preferred.
9. Deliver high-quality support to technical and non-technical users of through email, phone and documentation.
10. Troubleshoot and replace failed laptop, PC or printer hardware.
11. Provide technical help to employee.Need to maintain and train the team with tools and other IT related matters for all computers ,mobiles ,internet software work and related .
Required Experience:
1. Overall 1-3 years of work experience in IT Support
2.E-commerce experience will be added advantage
3. Experience in web designing/developing will be added advantage
4. Qualification – Graduate
5. Have done IT Certification
Benefits
* Independence to be creative and flexible working hours, work from home flexibility while achieving agreed deliverables
* Fun working environment in a passionate, experienced and fun loving team in an energetic start-up
Job Type: Full-time
Salary: ₹2.40 L – ₹3.60 L per year
Job Types: Full-time, Regular / Permanent
Salary: ₹240,000.00 – ₹360,000.00 per year
Schedule:
Application Deadline: 18/03/2022
Expected Start Date: 01/04/2022
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