Job description:
Install desktop OS, messaging client, applications such as Office Suite, Adobe Acrobat, WinZip, WinRar, as per Customer’s software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs
Configure desktop and laptop as per the desktop/laptop standardization policies of Customer
Configuration of printers, data card, scanners etc.
Configuration of internet settings and proxy settings
Configuration of mail clients and troubleshooting mail client related issues
Troubleshoot and resolve desktop / laptop OS issues, remotely where possible
Troubleshooting printer / scanner related issues at users’ desktop/laptop and reporting hardware issues to vendors
Configure appropriate rights and permissions for accessing printers
Updating own tickets in ticketing tool
Vendor coordination for end user related issues
Providing L1 support on video conferencing call setup
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 – ₹25,000.00 per month
Schedule:
Education:
Experience:
Speak with the employer
+91 9051053536
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