Job Description:
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals
Basic knowledge of network troubleshooting Ethernet and IP configuration
Technical Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be...
Apply For This JobFull Job Description Working as a Network Support Engineer within the Projects & ADAS Data Platforms team, you will be...
Apply For This JobCandidates should have knowledge of assembling and de-assembling the laptop Candidates should have experience in Hardware parts replacement like MBD,...
Apply For This JobPosition Summary HR Services – Analyst/Senior Analyst- Deloitte Support Services India Private Limited Join our team of dedicated HR professionals...
Apply For This JobJob Description :Job summaryAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything...
Apply For This JobEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our...
Apply For This Job