We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!
Learn more about Unisys and our key solution offerings: Unisys, Stealth™, CloudForte®, InteliServe™
What success looks like in this role:
Presales Solution Architect
Digital Workplace Services
Location: India – Virtual (Home based)
Travel: Minimal
Position Summary:
This is a key position in The DWS Business Units (BU) Go-To-Market (GTM) Team.
Working with Sales, Account Management, Business Partners, Service Delivery, Legal and Finance you apply your presales outsourcing experience, business expertise, and commercial acumen to develop leading outsource solutions in response to proposal requests and across global clients.
This critical role is focussed on Solution development and supports the BU by driving increased win rates for new clients and improving portfolio adoption across existing accounts. Within this role, the Solution Architect creates unique value to Unisys Outsourcing clients through the oversight and support of solutions that utilize Unisys standard portfolio offerings while applying a consistent solution architecture methodology to drive requirements based solution approach
Position Accountabilities & Major Tasks:
The Solution Architect has a strong understanding of portfolio offerings, is capable of supporting the assessment of client requirements, and robustly developing the costing and related documentation. All in order to create a high value service solution to the client.
The successful candidate has experience as a technical and personnel leader supporting organization goals, needs and objectives through operational and strategic oversight/solution development, for: Digital Workplace Services including at least one but preferably two of the following:
Transformational Services, Collaboration, Workplace as a Service, Modern Device Management including mobile devices, Intelligent Workplace Services (Service Desk, Field Services & Asset Management), and Proactive experience Management.
Ensures that Unisys’ standard solutions are maximized and that Global Sourcing is used in the solution. In addition ensures that Unisys products are considered and that the standard solutioning methodologies for Outsourcing are used in developing the solution
Provides and supports input for internal (e.g. Deal Reviews) and external (e.g. executive summary) documentation
Provides and supports input into the creation of the Statement of Work
Maintain close teaming relationship with Unisys Account teams, Operations, Sales Management and other Bid Management teams
You will be successful in this role if you have:
Knowledge and Experience:
Essential:
Strong English language skills are necessary.
Relevant presales and technical experience in the IT industry – selling/procuring outsourcing/infrastructure services solutions.
Knowledge of the business, industry, and market, as well as sales strategies, account/program management, service delivery, and financial analysis.
Requires knowledge of technical services, outsourcing and operational support in the enterprise and digital workplace environment.
Experience in tailoring presentations to client needs and varying levels of technical understanding.
Excellent understanding of client service delivery and customer driven IT infrastructure services environment.
Ability to adapt and perform in an environment that is continually changing and evolving.
Excellent client relationship skills and the ability to work collaboratively in a matrix management structure
Sound knowledge of ITIL principles
Desirable:
Bachelor’s degree or equivalent work experience
Formal ITIL v3 qualifications at the Foundation level or higher
Knowledge of IT service management technologies and architectures
C-Suite consulting experience
Leadership of high performing solution/bid teams
Key Skills:
Loyalty and passion
Analytical, diagnostic, project management and problem solving skills.
Excellent proposal writing skills.
Excellent interpersonal skills.
Excellent presentation and communication skills with the ability to work effectively with senior management and service delivery teams.
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Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity
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