Job Description :
Job summary
Your job responsibilities as a Sr. Compliance Associate-Quality Auditor may include:
. Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
. Auditor will have to conducts audits on a daily basis
. Create models that optimize the resources, inputs & outputs of Compliance operations business.
. Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines
. Share results of audits on a weekly/daily basis.
. Provide feedback to the associates and close loop on audit observations.
. Identify root cause of defects and find areas of improvements in the process being audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience
. Respond to stakeholders with guidance and flags any updates to Lead/Manager
Key job responsibilities
our job responsibilities as a Sr. Compliance Associate-Quality Auditor may include:
. Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
. Auditor will have to conducts audits on a daily basis
. Create models that optimize the resources, inputs & outputs of Compliance operations business.
. Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines
. Share results of audits on a weekly/daily basis.
. Provide feedback to the associates and close loop on audit observations.
. Identify root cause of defects and find areas of improvements in the process being audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience
. Respond to stakeholders with guidance and flags any updates to Lead/Manager
Skills:
. Proficiency in verbal & written communication in English
. Good working knowledge of MS Office, MS Outlook MS Excel proficiency is an advantage.
. Strong attention to details.
. Ability to analyze and identify patterns in large data sets.
. Decision making aptitudes based on given guidelines and in ambiguous contexts.
. Must be comfortable working with large data sets.
Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
Basic Qualifications :
Graduation in any Discipline is required for this position
. Previous experience in Auditing and analyzing data for error trends
. 1-5 years of experience in data-driven business operations processes – Business Process Outsourcing, Operations processes Database management is an added advantage
. Proficiency with MS Excel, VBA, SQL and knowledge of Data Warehouse
Preferred Qualifications :
Knowledge of consumer product compliance processes and regulations
. Experience as quality auditor in retail chain management / FMCG company
. Experience in regulatory compliance management with government agencies
. Experience in designing and implementing custom reporting systems using automation tools
. Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems
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