Our team is at the heart of fulfilling our mission of delivering one experience through a single pane of glass view and control across all infrastructure domains. We passionately drive tooling and integration to support availability, security, performance, economics and change aspects of all infrastructure stacks.
Description – Manager, IT Site Reliability Engineering
The SRE organization is rapidly transforming from an operations center to an engineering solution provider by delivering modern tooling, automation, and process reengineering efforts. This is a tremendous opportunity to lead and champion development agility across the SRE organization. You will be able to apply your vast experience of development best practices to implement every aspect of the development lifecycle from ideation through post-delivery support and maintenance.
We are seeking an energetic and highly motivated leader who will play a pivotal role in maturing our SRE organization to the next level. You and your team will solve exciting technical challenges by analyzing, troubleshooting, and designing scalable solutions that contribute to our reliability goals. The services and automations you build will reduce waste and toil, provide greater insights into our business information, and improve our organizational performance.
Key Responsibilities
Provide SRE services across IT tech stack in support of internal stakeholders
Responsible for engaging with various domain leads and subject matter experts in IT, identifying their needs for application development, data engineering and analytics, and Infrastructure automation
Create architectural standards, diagrams, policies & procedures related to release engineering, tooling & integration, and data pipelines
Ensure successful delivery of capabilities/solutions that enable SRE team to deliver on their One-Experience analytics roadmap
Maintain a portfolio view of all initiatives
Manage continuous integration, development and execute projects using various technology solutions in an agile framework
Lead the team in using the latest web development technologies to build fast and intuitive user experiences
Provide technical and professional mentorship to engineers of varying skill levels and recruit the best and brightest software engineers
Collaborate effectively and be an excellent leader and coach who brings out the very best in everyone
Skills/Qualifications
Required
Demonstrable experience in modelling and visualizing Infrastructure operations data related to Applications, Compute, Storage, Network and Datacenter
Deep experience managing application development, data warehousing, data Integration, and Infrastructure operations intelligence is required
Experience with CI/CD pipeline, GitLab, source code management and release engineering practice
Strong experience integrating java applications using SOAP, HTML and REST
Expertise in AWS API Gateway or similar applications providing API gateway solutions
Experience AWS platform, SQS, S3, RDS, Lambda and other services
Experience with application containerization technologies like Docker and Kubernetes
Strong database development skills in RDBMS like MySQL and PostgreSQL, NoSQL, and Cloud database technologies, with ability to develop complex and efficient SQL and NoSQL queries
Strong development experience & capability using Python, JavaScript (jQuery, Angular JS), HTML, CSS
knowledge of SQL, Python and Java programming languages is needed
knowledge of Data & Analytics tools like Snowflake, Alteryx, AWS Kinesis Firehose, Tableau and Grafana is required
knowledge of configuring Data & Analytics services, S3 storage and other AWS resources
Nice to have
Experience in a high-tech, networking, manufacturing, or other data intensive industry
Experience developing solutions using Infrastructure as code technologies
Education and certification
Bachelor’s Degree in Computer Science, Information Systems, or equivalent degree/experience
Minimum 5+years leading a team of application software engineers
Minimum 10+ years in software application development with expertise in agile software development methodologies and project management
Minimum 3+ years of experience solving IT infrastructure related data challenges
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