Must have CCNA /CCNP valid certficate.
Joblocation :Kolkata
Responsible for managing the Wireles and LAN issues for customer within MTTR .
Needs to coordinate with various stake holders Internal and external to progress reported problems , known caveats , newly available features ,software upgrades etc.
Drive Technical Bridge calls till resolution
Implementation of Incident driven emergency changes
Good knowledge on Cisco Wireless , with deployment and troubleshooting skills , Experience on 5500 , 2500 and 9800 Platfroms.
LAN Good working knowledge of Layer2 & Layer 3 switching , hands on experience on 6800 , 6500 , 4500 , 3600 , 3800 and 9k series of switches. Should have knowledge of STP , Stacking , VSS concepts.
Good understanding of packet capturing tools
Expertise on troubleshooting LAN and Wireless related problems.
Should have good and effective communication skills.
Experience on Cisco Wireless.
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