Position : Fulltime
Location : Chennai
Salary :
Job Details:
Job Title: Customer Relationship Executive
Location: Chennai
Experience: 2+ Years
Salary: Based on Company Standards
Vacancies: 10
Job Type: Full-time
Qualification: Bachelor Degree
Notice Period: Immediate (Preference) or Up to 30 days MAX
Mode of Interview: Face to face HR Round
Key Responsibilities/Skills:
Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Pitch Entire Product and Services over the phone and achieve the targeted sales numbers & value, set quality parameters
Understand Customer requirements.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements
Skill Requirements:
Independent problem solving and Analytical skills
Sales Lead Generation
Telemarketing
Pre-Sales
Language skills – English / Regional language
Product Knowledge
Customer Orientation
Solid professional communication skills
Ability to learn quickly
Ability to work on diverse customer environment
Customer centric and Going above and beyond attitude
Customer and Project Management.
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