( D eliverables, D ecision level, D emonstrate & D imensions)
Job Title : IT Audit & Demand Management
Job Level :Manager
Function: IT Governance & PMO
Location : Airtel Centre
Reporting to : Head of Governance & compliance – Engineering
Date :
Purpose of the Job
Evaluate and report the IT related controls testing and evaluation of control requirements and documentation of evidences for the controls in place.
Lead and facilitate the Management responses to the Observations/control deficiencies identified and track the closure,
Lead and/or execute (independently or in team) routine to moderately complex audits of information Technology
Provide technical expertise and advice to assist with the planning, execution, and reporting of major audit studies
Assist CIOs office for publishing Newsletters ,Dashboards and case study notes
D eliverables (Maximum 5-6 key responsibilities)
1. Evaluate and report the IT related controls testing and self-certification status
Act as single point of contact for initiating and reporting the pre-audit compliance to the management with
2. Pre audit preparations:
Act as the point of contact for all the IT Audit, ensure timely data availability for all audits and facilitates alignment and availability of all auditees required for audit.
3. Management responses and closure of Observations
Lead and facilitate the discussion between auditors and auditees to ensure timely submission of the Management responses .End to End tracking of all IT observations for timely closure and submission of closure evidences
4. Management reporting:
End to end Demand management – from demand generation to fulfillment and its reporting
3. EPM enhancements
4. Manage Project Escalations:
5. Management reporting:
D ecision level
Prime: Final Decision Making authority, accountable to the Management
1) Management responses for audit observations and their timelines
Shared: Decisions reached jointly with peers on a collective basis
1) Sample selection for Internal audit
2) Audit advisory notes for mass communication
3) internal/ statutory audit management action finalization and finalization of issues escalated to Board Audit Committee
Contributory: Makes a major contribution to a decision or policy judgment reached by others
1) Content filtering of monthly newsletter
2) Evaluation of vendors for various implementations/consultancy assignments
D emonstrate (Key competencies)
Proficiency in tools:
Good Understanding Of, IT General Controls Across Platforms (Application, OS, DB) For Following Areas
Change Management o User Access Management o Backup and Recovery Management o Batch Job Management o Problem/Incident Management
Generally Accepted Audit Standards, And Corporate Internal Audit Standards Working Knowledge Of
System architecture, business processes and system risks
Ability to document processes, roles, key decisions, and other work session outputs
Demonstrated ability to apply analytical skills in dealing with issues that are not readily defined or that conflict with available information
Soft-skills:
Analytical capabilities
Able to handle multiple and simultaneous assignments
Team collaboration (internal and external to Airtel)
Ability to take initiatives and drive them till closure
Strong at articulation/communication (both verbal and written)
Attention to detail and ability to implement
Strong written and verbal communication skills
Personal Traits:
Highly receptive to change
Ability to handle professional work pressure
Ability to drive matters that may not follow a regular closure path (Make IT Happen)
Educational Level
Must have:
B.E., B.Tech., or equivalent
Preference:
PMP certification preferred
Working Experience
Must have: ~6-7 years of work experience with ~3-4 years in handling & Front-ending IT audits , • 5-8 years of internal controls, audit, information security, or technology process experience, • Experience with compliance and/or control frameworks and standards
Preference:
Analyst / MIS work experience
IT Project delivery experience
Big 4 experience desirable
D imensions
IT Audits portfolio:
i) Number of audits `15-20
Impact on customers :
i) Type of customers Mainly Internal Mainly External Fair mix of Internal & External
No. of Subordinates : i) Direct : None ii)Indirect : ~ 5-10 (from vendor side)
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