Roles and Responsibilities :
· Handling calls & resolving enterprise level customer tickets related to network
· Work Shifts/ Hours: Rotational shift (flexible to work in night shifts)
Desired Candidate Profile :
· Ability to work well under pressure with high attention to detail
· Excellent English communication
· Ability to work in a team or as a single contributor
· Adaptability / Flexibility on shifts, Ownership and initiative
· Being Active & Energetic
Personal attributes
· Excellent Customer service orientation
· Resilience and flexibility ,Learning and knowledge enhancement
· Drive and persistence , Interpersonal skills and teamwork
Technical Requirement: ( Key skills Required )
Operating System:
· File system and its features
· Boot Options
· Windows Tools, i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon
· System Restore
· Windows Services
· UAC and its usage
· Windows OS: Rights & Permissions
· Windows Registry
Education: Graduates/Undergrads
Exp: Min 6 months of relevant experience
Shifts: 24/7 rotational
Salary: Upto 4 lpa
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 – ₹35,000.00 per month
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Education:
Experience:
Language:
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+91 7091577887
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