OVERVIEW:
The Cloud Operations team at SumTotal Systems offers comprehensive-hosting services that allow extended enterprises to successfully deploy SumTotal applications with minimal IT infrastructure and resources. Through our dedicated application hosting services, our customers receive worldwide access to SumTotal learning applications.
As a Backups Administrator II with SumTotal’s Cloud Operations team, you will manage the day-to-day backup operations and associated backup infrastructure in support of SumTotal’s SaaS applications. You will also assist with business continuity (BC) and disaster recovery (DR) planning. In this 24/7 critical uptime environment, you will join a team focused on uptime and excellence. Work with cutting edge technologies and gain satisfaction in knowing that you help some of the best and largest organizations around the world advance their workforce!
OPPORTUNITY HIGHLIGHTS:
Install and maintains backup software on a variety of enterprise Windows and Linux systems.
Perform daily monitoring and management of the backup solutions and infrastructure.
Schedule installations, upgrades, patches, and maintenance in accordance with established policies and procedures.
Create and provides reports for backup coverage, performance, capacity, related activities, and restore tasks.
Create and updates documentation for backup operations and infrastructure.
Is an escalation point for all backup issues and requests.
Troubleshoot backup failures and infrastructure related issues.
Conduct and tests restores for operational excellence and compliance.
Help develop and update the backup and recovery strategy.
Develop and exhibits technical subject matter expertise on backup and storage systems.
Perform change management for backup and archiving infrastructure.
Participate in on-call rotation.
SKILLS & QUALIFICATIONS:
Demonstratable knowledge and experience with various backup technologies and related infrastructure.
Strong knowledge and understanding of Windows and Linux operating systems.
Hands on experience with backup solutions for NAS, iSCSI, Windows, Linux, and various database platforms (MSSQL, MongoDB, MySQL, and Cassandra).
Scripting in any of PowerShell/VB.
Strong verbal and written communications skill and ability to work with team members at all levels of an organization, both remotely and in person.
Experience working in a production 24/7 environment.
The ability and desire to secure backup systems by establishing and enforcing policies and best practices.
Ability to learn technical procedures quickly and work independently in fast-paced environment.
Self-directed work habits, applied with creativity, resourcefulness and a sense of personal responsibility.
Education, Training and Minimum Qualifications:
3-4+ years of relevant experience in job specific skills.
Windows/Linux certifications or demonstrable similar aptitude.
Experience working in a 24 x 7 environment.
SUCCESS QUALITIES:
Personally Accountable for Team Success. We unleash our edge together.
Confident Achievers. We are bold.
Intellectually Curious. We are sharp.
Adaptable, Agile & Resilient. We are driven.
Customer First. We are real.
MORE ABOUT SKILLSOFT:
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft and SumTotal are partners to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, and the SumTotal suite for Talent Development, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft US Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.
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