As we continue on our exciting and pioneering journey at the forefront of life sciences and data science, we are looking for experienced proactive, passionate, self-motivated and creative thinking IT Engineers who can empower, help, advise and support our business and colleagues.
The role of an IT Engineer is to ensure the smooth operation of the systems that are used by staff, and our customers. You will be expected to provide timely, courteous and professional service to all end users at all times. You will also be expected to have a proactive approach to the job at hand, assessing and finding problems before they become an issue.
You will be the first port of call for IT issues for our Hyderabad team, as well as supporting global colleagues remotely, dealing with issues or escalating them as needed. You will also be required to be well researched; and constantly improving your own knowledge of internal systems and processes as well as emerging technologies. Ensuring you are best placed to better inform the business and provide assistance to the company as both an assistant and advisor.
Based at our new office in Hyderabad, this role presents an excellent opportunity to help support our platform and develop your career with a company that is at the cutting edge of data science.
Requirements
Your essential Knowledge, Skills & Experience
Knowledge in Administration skills in Mac OS, Windows and Linux
Knowledge of Computer Networking, firewalls, network security and Azure Active Directory
Diagnosing and troubleshooting hardware, networking, and software issues
Provisioning new hardware, software, and networking systems
Proficiency in Azure/AWS cloud is essential, with experience of other cloud infrastructure a bonus
Knowledge of Log management and monitoring systems
Working experience in an Agile environment, particularly Scrum/Kanban.
A team player with good interpersonal, communication and collaboration skills
Excellent problem solving and decision making abilities
Desirable skills and experience
Ideally having at least 2 years experience in a similar role (freshers may also apply)
Microsoft/RedHat certified a bonus
Knowledge of any DevOps tools/practices would be advantageous
A flexible and proactive approach to work, with the ability to think strategically
Proven experience of working as part of a remote team
Eagle Genomics offers a competitive salary and a range of benefits.
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