Netskope Looking for IT Business Applications Analyst at Bengaluru, Karnataka Full Time

Today, there’s more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, Bangalore, London, Melbourne, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the role:
We are looking for an experienced IT Business Applications Engineer to join our team. If you have experience working with corporate SAAS applications, documentation and excellent understanding of IT SAAS architecture, we want you here! You’ll be joining a team of passionate and technical professionals who are helping each other advance their IT career.

Responsibilities:
Work closely with key stakeholders in Corp Eng and other business teams on application integrations and system maintenance

Maintain and write detailed and concise documentation and runbooks for Corp Eng as well as Netskope employees

Analyze, investigate & solve application and system issues

Act as escalation point for business applications and processes to other members on the team

Perform internal user access and licensing audits

Ability to securely test, implement and maintain new changes and enhancements following change management

Requirements/Qualifications:
3+ years of experience working with enterprise IT Systems in a cloud environment

3+ years of experience with SSO, Active Directory, SAAS integrations

Experience in operationalizing and automating IT administration

Proven ability to communicate effectively with technical and non-technical individuals

Willingness to work across global time zones

Additional Skills

Work independently with little supervision.

Excellent in identifying problems and providing solutions.

Effectively communicate with users with varying technical backgrounds.

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