IBM Looking for Repair and Quality Engineer – Computer/Hardware and IT Products at Bengaluru, Karnataka Full Time

Introduction

At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

Establishes plans, defines approaches, develops designs or develops tests, and conducts engineering/scientific analysis on moderately complex problems. Has leadership responsibilities, when appropriate. His responsibilities include providing process support at our RCC/CRV suppliers and providing technical support to the AP open market buy and MVS suppliers. This includes performing quality management, qualification and problem resolution.

Within broad objectives, develops detailed engineering plans to meet product or process requirements.

Solves moderately complex engineering problems. Develops innovative designs.

Participates in project planning for large projects. May take lead role for smaller projects.

Documents own work and assures timely communication to all affected areas.

Assumes additional responsibilities as assigned.

Environment:
Has professional theoretical, conceptual and applied knowledge in a specific engineering field and Service parts processes Requires a BS degree in engineering and related experience. Parts repair and vendor management experience preferred.

Applies professional knowledge related to moderately complex engineering processes and tools used within the functional organization.

Develops within broad objectives, new or improved moderately complex, test methods, processes or improved production.

Understands processes within the functional organization and is responsible for a specific set of parts for repair/warranty

Communication/Negotiation:
Position requires frequent interaction and collaboration on technical issues with both department and functional peers, and industry technology suppliers.

Negotiation may be required to resolve moderately complex and cross functional technical issues.

May assist account teams with technical skills/knowledge.

Effectively communicates plans/results to functional management as required.

Problem Solving:
Position requires analytical ability to conduct experiments, analyze problems and recommend solutions.

Utilizes skills and experience to anticipate and avoid moderately complex technical problems.

Proactively provides for continuous procedure and process improvement.

Contribution and Leadership:
When appropriate, position requires coordination of activities of less experienced or less knowledgeable engineering and technical staff.

Directly influences others in the function or on a team regarding solutions to moderately complex technical/engineering problems.

Has responsibility for engineering processes and continuous improvement plans in the department.

Develops project work plans to insure requirements and schedules are met.

Impact on business and Scope:
Accountable for completion of team or departmental technical objectives on schedule and within cost and quality objectives.

Contributes to and influences projects that are subject to business measurements, impact customer satisfaction, or impact future costs or expenses.

May have budgetary or expense responsibility

Required Technical and Professional Expertise

BS degree in engineering (Electrical , Mechanical or Production )

Professional theoretical, conceptual and applied knowledge in a specific engineering field.

Applies professional knowledge related to moderately complex engineering processes and tools used within the functional organization.

Ability to work with international project teams accommodating different cultures and time zones, i.e. flexibility in working hours

Fluent in English, both verbal as well as in writing.

Preferred Technical and Professional Expertise

Fluent in English

Parts repair and vendor management experience preferred.

Eligibility Requirements

Some Travel Required

Quick Leaner

Analytical skills – ability to collect and analyze information, problem-solve, and make decisions.

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate – they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.