· Provide user support and Residents service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.
· Follow Standard help desk procedures
· Log all help desk interactions
· Administer help desk software
· Responding to Queries of Residents and Staff in person or through Chat, email or Phone on all company supported applications.
· Redirect problem to correct resource
· Serve as liaison between Residents and the Staff to resolve issues.
· Follow up with Residents and management to ensure complete resolution of issues and document Resolutions for further reference
· Prepare Weekly Activity Report about Issues raised by the residents and proper action taken on it by the respective department
· Resolve technical problems with Local area networks and Wide area networks.
· Identify and escalate situation requiring urgent attention
· Track & route problems and requests
Please send your resume – Whatsapp number 8500231818, 9908660050 (Please call between 10am to 6 PM)
Job Types: Full-time, Regular / Permanent
Salary: ₹16,000.00 – ₹22,000.00 per month
Benefits:
Schedule:
Education:
Experience:
Language:
Speak with the employer
+91 8500231818
Expected Start Date: 18/05/2022
Overview Based in Silicon Valley, Tintri is a wholly owned subsidiary of DataDirect Networks (DDN), the data-at-scale powerhouse and world’s...
Apply For This JobWhat impact will you make? Every day, your work will make an impact that matters, while you thrive in a...
Apply For This JobIt is a US Tech Support agent hiring post, ping with resume or drop the message. Complete sales process and...
Apply For This JobThe Role Responsibilities Strategy Align with the Segment Business strategy Business To assist and support Relationship Managers in origination and...
Apply For This JobPosition: APPLICATION Specialist Department: IT Experience: Minimum 5 years Location: Saudi Arabia Salary: Basic 10,500 SAR Housing:2,625 SAR Transportation: 1,050...
Apply For This JobPosition: IT Support Engineer Number of positions: 01 Experience: 6 months- 1 year/ Fresher can apply Qualification: IT background or...
Apply For This Job