Mantras2Success consultants Looking for ERP Tech Support at Ahmedabad, Gujarat Full Time

Opening: 1 Nos.

Job ID: 40858

Employment Type: Full Time

Reference:
Work Experience: 1.0 Year(s) To 5.0 Year(s)

CTC Salary: 2.00 LPA TO 6.00 LPA

Function: IT- Hardware / Telecom / Technical Staff / Support

Industry: Pharma/Biotech/Clinical Research

Qualification: Any – Any Graduation; BCA – Computers; B.Sc – Computers

Location:
Ahmedabad

Job Description:
We are looking for a dynamic Technical Support person to drive end to end requirements for our business needs.

What you’ll be doing:
Providing Support for Software to all users

Analyse the issues, find root cause & solve them

Educate/Train the users for the issue based on its solution

In case of bugs, coordinate with Development Team/Vendor Support for getting the issues fixed.

Understanding the business requirements, translate to scenarios for testing and configuring the datasets as per the business domain to validate, test, demonstrate the same with end users and navigating the UAT process.

Documenting/Updating the business requirements and translating them into functional documents.

Create walkthrough of the software for the users

Implementation of new features/product customization as per business needs

Testing, Implementation of new tools for users

Who should apply?

Candidates who have worked of providing support of ERP Products

Candidates who have worked on implementation/support of ERP products

What are the skills that you’ll need to succeed in this role?

Technical Skills (KPI will be based on these)

Must have

Excel/Spreadsheet

Knowledge of ERP Modules/Functionalities

Prioritization

Ability to Perform under pressure

Adaptable & Flexible

Good to have

Any programming skill (Python/JavaScript)

Behavioral Skills (KPI will be based on these)

• Accountability
• Flexible Thinking
• Result Orientation
• Teamwork
• Commitment to learning
• Professionalism
• Problem-solving skills?

What are the perks in store for you?

Dynamic learning environment

Fun and cooperative team members & cross functions

Key Skills :
Erp Implementation

Implementation Support

Company Profile

The company was founded in 2014 with a purpose of helping people who buy medicines regularly by providing them access to genuine generic medicines at discounted prices. The guiding light behind online ordering of medicines comes from the fact that a good number of medicines are not available beyond the major cities. More so if the generic option is in consideration. Hence, reaching every nook and corner of the India with the best possible options is the goal of -.in. The project envisaged by the government to ensure only generic names are written on prescription can only be completed if the patient knows the options available for the given generic. This can be easily tackled with the advent of smartphone and the customized app free for everyone to use.

120 + Employee Strength

Raised series A funding of 5.4 Mil.US$ in 2019 .