* Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
* Actively update, maintain and monitor all aspects of computer networks
* Install and configure computer systems and applications within the company
* Respond to customer inquiries and assist in troubleshooting and resolving challenges
* Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
* Assist management in creating training materials pertaining to computer troubleshooting and usage
* Act as the initial point of contact for all computer and system related concerns from clients or other employees
* Organize and file documentation pertaining to warranties and instructional guides for computer hardware
Job Type: Regular / Permanent
Salary: ₹15,000.00 – ₹25,000.00 per month
Schedule:
Education:
Experience:
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