Reports To: Head of Information Technology
Division: Hedge Fund Division
Job summary: The hire would be responsible for providing an excellent level of support across the whole of business in Front and Back office functions. The role will have oversight of IT Operations including Service Delivery, Application and Network infrastructure.
Roles and Responsibilities
Provides technical support and guidance to Service Desk staff
Provides ITIL Service disciplines, covering Incident, Problem and Change
Provides Citrix, VM and Hyper V support and administration
Provides Cisco, Firewall and Routers support and administration
Works with Head of IT to establish standards and best practices for managing internal infrastructure, including network, access rights, desktops, servers, internal applications
Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures.
Responsible for day-to-day system administration, including management of internal network, VPN.
Ensures that systems, processes and methodologies are maintained, followed to ensure effective monitoring, control and support of service delivery.
Installs, configures and supports new network infrastructure. Plan and implement upgrades needed to maintain service levels
Conducts testing and analysis of all components of network and server infrastructure components
Maintains server up time consistent with Business goals and metrics
Desired Candidate Profile
Education / Qualifications
Degree in IT or related discipline
Any certificate in networking is a plus.
Experience Functional:
In depth ITIL Knowledge
Experience supporting IT infrastructure and service delivery
Good understanding of Server & desktop hardware/ operating systems, networks, firewalls and load balancers, telecoms, etc.
Technical:
In depth knowledge of Networking technologies and concepts
Good understanding of chrome books, networking such as routers and firewalls, cyber security and IT security compliance.
Excellent oral, written and presentation communication skills
Ability to manage through organizational change
Perks and Benefits
Open to discuss
Role: IT Network – Other
Salary: 1,75,000 – 3,00,000 P.A.
Industry: IT Services & Consulting
Functional Area: Engineering – Hardware & Networks
Role Category: IT Network
Employment Type: Full Time, Permanent
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