Windows System Admin Level 1 to help support our customer base, both directly & indirectly. Activity required interaction with application software and operating systems to diagnose & resolve unique, non- recurring problems in Hosting Environment
Major Duties /Responsibilities
Treat all customers in a professional, respectful manner
Handling Technical support tickets from web hosting customers
Supporting the roll-out of new applications
Provide client support and technical issue resolution via E-Mail, phone and other electronic medium
Troubleshooting a variety of technical issues customers are having with their web hosting services
Prioritizing and managing many open Ticket at one time
Successfully completes other duties and projects as assigned.
Qualification, Knowledge, Skill & Abilities
Computer Knowledge, Good Communication, Preferably B.Tech.
Windows Certified Engineer Preferred
Willing to work in a 24*7 Environment
Experience with Hosting Control Panels (CPanel/WHM/Plesk)
Basic installation, server security, server monitoring
Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim
Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl
Managing server Backup/Restore
DNS Management
Ability to work well with a team, constantly changed environment and follow instructions from supervisors and senior colleagues
Confident and passionate
Organizational skills with the ability to multitask by talking, using technology and listening
Ability to troubleshoot web hosting and technical procedures as needed
Dependable to be at work during assigned shifts and to complete work as expected.
Experience
Level 1 – Experience 1+ years
Package As per eligibility of candidate(Atleast One Year Service Contract)
location:
Jaipur
No of Vacancy:
2
Integra is hiring for Head of IT who is responsible for overseeing the overall management and strategic direction of the...
Apply For This JobFluke IDC – Business Analyst (Mobile, Web, Desktop, Cloud) We are looking for a Functional Business Analyst with experience in...
Apply For This JobAbout VERITAS Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated...
Apply For This JobWe are looking to employ an HR recruiter with the ability to develop recruitment strategies to meet the objectives of...
Apply For This JobCandidate Must Have 2 years Of Work Experience in IT Sales. Work Timing -Monday To Saturday ,Shift 9.00 am to...
Apply For This Job...
Apply For This Job