Assignment & Skill Description
1. Submit and coordinate implementation of ELRs
2. End to end ownership of new infra/software requests as well as requests for upgrading existing infra as initiated by various eCS IT teams
3. Manage infrastructure on-boarding/off-boarding related activities
4. Support managing various access requests e.g. Permanent access request/Temporary access requests (PARs/TARs)
5. Certificate management (CMC, MCA portals) – new requests and managing scheduled renewals
6. Help to coordinate troubleshooting and investigation of BAU support issues with responsible ITS teams where needed.
7. Help with ensuring compliance for ITS infra e.g. DB password renewal, Excessive privilege clean-up on DBs/Servers etc.
8. Support vulnerability and patch management activities for ITS managed infra e.g. coordinating patching schedule for vulnerabilities identified during monthly review meeting.
9. Any other ad-hoc requirements of similar nature
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