Responsibilities:
Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
Interact directly with clients, managers and end users as necessary to analyse project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances
Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance
Education and Experience Required:
Bachelor’s degree in Management Information Systems / Computer Science or equivalent experience and a minimum of 8 years in SFDC Technologies
Certified Salesforce Service Cloud/Sales Cloud/ Marketing Cloud
Should be proficient in Salesforce design, configurations, customizations, integration and Salesforce reporting.
Experienced in software development methodologies i.e. Agile, Waterfall and support methodologies.
Experienced in Salesforce data migration in various environments including production.
Should have mandatory experience on Sales cloud, Service cloud and community and any cloud (min 2yrs)
Knowledge and Skills:
Strong verbal and written communication skills and technical leadership skills. Strong experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server / web related applications).
Have a good understanding of the Salesforce security model and have prior experience with working on large scale implementations, proficient with Apex, VisualForce, Native, MySQL and JavaScript.
Job:
Information Technology
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