Responsibilities:
1. Environment Provisioning and Preventive Maintenance
Preventive maintenance of servers including OS updates, BIOS updates, antivirus updates and firmware updates, disk clean-ups, defragmentation
Provisioning Dev/QA/Staging/production Webservers/DB Servers setup and configuration
Plan and execute Environment cleanup on a regular basis.
Install and configure web servers like but not limited to Apache, Nginx
Troubleshoot issues as and when they occur and find optimum solutions
Provisioning of ad-hoc IT systems as per Clients requirements
2. Network/Server Maintenance and Monitoring
Support and administration of office network including but not limited to network switches, APs, firewall, UPS, etc.
Roll out software updates and patches using software update server
Monitor server and services using various tools like but not limited to PRTG, CloudWatch
Monitor and manage server backups regularly and start backups manually when automatic backups fail
Help Cloud and DevOps team to configure and manage Automation scripts
Help Cloud and DevOps team to setup and Configure CI/CI Jobs using Jenkins, GitLab etc.
Setup, configure and manage Docker containers
Ability to configure network firewall under supervision
Create local websites on IIS, Nginx, and Apache
Configure DNS, DHCP under supervision
Ability to configure and troubleshoot Data center servers and services like AWS EC2 etc.
3. Documentation, Training, Reports.
Create technical documentation
‘Prepare reports as directed by Management
Review and evaluate new services, tools requested.
Qualifications:
Experience in software, hardware, and network troubleshooting
Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, Nginx, etc.
Knowledge of Docker
Strong working knowledge of Linux OS and related applications
Comfortable to configure and troubleshoot Linux based OS like Ubuntu
Fundamentals: Basic DNS & Networking, TCP/UDP and IP Routing.
Personal Skills:
Ability to stay calm, professional in troubleshooting and resolving support issues
Likes working with people and training others
Has strong work ethic, personal accountability and is dependable
Ability to adjust tasks and schedule and adapt to changing priorities
Capable of working well under pressure
Education and Work Experience:
This individual should possess a graduate degree in a computer related field with over 3 years of experience in System Administration. A Red Hat or Linux certification is preferred but not required.
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