Velosio Looking for IT Support – System Administrator at Hyderabad, Telangana Full Time

POSITION DESCRIPTION:

The Systems Administrator is responsible for a wide range of administrative tasks which keep the Company’s IT infrastructure secure and efficient. Supporting and improving Velosio’s Intranet (SharePoint Online) will be a key to being successful. As well as supporting our growing Hydrabad office, by managing equipment rollouts and inventory. Velosio is a leading Microsoft partner selling the full Microsoft stack and as such you will have the opportunity to be at the cutting edge of technology as it is released. This role will position you on the frontline of support for Velosio’s internal users, requiring fast troubleshooting and excellent communication skills.

POSITION REQUIREMENTS:

In addition to the necessary skills and experience to perform the responsibilities outlined above, there are several traits that a successful candidate will possess.

Technical Requirements

• Strong troubleshooting skills (analytical to find the root cause fast and efficiently)

• Proficiency of English language both verbal & written, communicates effectively technically and non-technically.

• System Administration or Help Desk Experience
• Microsoft 365 administration Experience
• SharePoint Online Administration – Front and backend SharePoint design

• Windows System Administration (Active Directory, DNS, Group Policy, OS installation/patching)
• Windows Server 2019/2022, Windows 10/11

• Virtualization experience
• Hyper-V/VMware, Azure

• Daily system monitoring; verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Comfortable with hardware installation and maintenance (installation of failed drives, running Ethernet cables, racking of servers, etc.)
• Bachelor (4-year) degree, with a technical major, such as engineering or computer science
• Must be able to lift 50lbs

• Valued (but not required) Qualifications
• Microsoft Certifications
• A+/Network+ Certifications
• Experience in automation using scripting, PowerShell
• Manage Builds, releases, code deployments, and related processes in DevOps
• Microsoft ERP experience
• Microsoft CRM experience
• Microsoft SQL experience
• Experience as part of a Microsoft Partner organizatio

Other Success Factors

• Organizational Effectiveness & Personal Productivity
• Responds with a sense of urgency to immediate needs.
• Shows responsibility for corporate systems, materials and resources.
• Adheres to operating group / department’s mission, vision, and policies.
• Demonstrates enthusiasm and commitment to the goals and objectives of the team.
• Demonstrates the ability to manage and coordinate multiple resources and keep tasks and projects on track.
• Commits to long hours of work when necessary to reach goals.
• Assures that tasks are completed on time or notifies appropriate person with an alternate plan.
• Works at a consistent and steady pace.
• Being calm and patient at all times.
• Handles repetitive work without becoming impatient.

• Client Relations
• Understands the basics of client satisfaction and applies it in the process of servicing the client (internal or external).
• Communicates client feedback to team members for action.
• Understands and follows internal processes to respond to client needs.
• Suggests improvements or issues with processes. Answers all inquiries on a timely basis.

• Technology Competency
• Demonstrates awareness of how software solutions affect business processes.
• Demonstrates and applies Velosio methodology and implementation standards to assigned tasks.
• Complies with logical and physical security policies, processes, and practices.
• Recognizes non-compliance and notifies appropriate individuals.
• Understands the basics of the process of gathering work requirements.
• Understands that applications/technologies have a certain level of importance (priority) in which they must be resolved.

• Communicating with Others
• Speaks clearly and persuasively; listens and gets clarification.
• Responds well to questions.
• Demonstrates group presentation skills.
• Participates in meetings and consistently shares ideas during meetings.
• Writes clearly.

• Integrity
• Makes and keeps commitments.
• Keeps confidences.
• Demonstrates basic work ethic.

Job Type: Full-time