Job Description :
Job summary
The APub Support Engineering team will provide tier 2&3 services production support and will also be responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.
Key job responsibilities
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automations and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code, updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems.
About the team
Amazon Publishing is a leading trade publisher of fiction, nonfiction, and children’s books with a mission to empower outstanding storytellers and connect them with readers worldwide. We publish emerging, bestselling and critically-acclaimed authors in digital, print, and audio formats. With Amazon’s drive for innovation and passion for books, we merge technology and art to support our authors and help their stories change the world.
This is the team that invents, builds, and maintains demand products within Amazon Publishing (APub), Amazon’s publishing company. Our flagship products include Amazon First Reads, a program offering Prime members a free book each month from an editor-curated selection of new releases and Amazon Original Stories, a program featuring original short content from recognizable authors. Books that start in these programs often become bestsellers in Amazon’s bookstore and are reader favorites in programs like Kindle Unlimited and Prime Reading.
Amazon First Reads (AFR) is a core reading benefit in Prime, with a global subscriber base of 10MM customers. Prime members can choose a free book each month in AFR from an editor-curated selection of new releases.
Basic Qualifications :
Preferred Qualifications :
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