Job Family Descriptor
Broad outline of the Role
Purpose – Broad objective of the role
Operating Network – Key External
Operating Network – Key Internal
Size and Scope of Role – Financial
Size and Scope of Role – No. of direct reports
Size and Scope of Role – Total team
Size and Scope of Role – Other parameters
Minimum qualification & experience
Education:Graduate in Engineering
Experience: 4-8 years
8+ years industry background
. Expert Level certification in technologies such as Routing and Switching, Service Provider,
Application Acceleration and Optimization
. Excellent communication and documentation skills
. Design related background
. Ability to demonstrate technical knowledge & industry best practices under pressure
. Basic Coding skills desirable
. Telecommunication Product or Solution Design related background
Other knowledge/skills
Key Responsibilities
Responsibilities:
Post-sales design documentation, implementation and migration of advanced complex solutions
for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
role is to ensure that these services interoperate and integrate into the customer environment.
. Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
Services, Managed Hosting and Complex Migration Planning,
. In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
understanding across the technical landscape within Telecommunications and Enterprise IT
architectures and have a natural ability to converse with both technical and executive audiences
. Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
etc.
. The TDA will own the technical delivery of customer solutions and will be the technical interface
between the customer, product teams and project management during service delivery.
. Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
technical aspects are clearly defined prior to contract signature. The TDA accepts technical
ownership of the solution at the point of contract signature.
Demonstrate a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialisation.
Able to identify problems and significantly improve, change or adapt existing methods and techniques. Might lead/ mentor small teams
Work-group/team focus.
Technical Competencies
Knowledge / Skills
Communication Skills
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