ABOUT GROWW
Groww is India’s fastest growing investment platform.. Our long term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is, backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Captial, and Y Combinator.
OUR VALUES
We take pride in our values and hold ourselves to a high standard on:
Radical customer centricity
Simplicity in our products and personalities
Transparency on everything
Long term thinking
Ownership driven culture
Roles and Responsibilities
Provide technical assistance with computer hardware and software
Perform hardware and software installations, configurations and updates as needed
Ticket Support – Helpdesk ticket with the initial level of support to be provided.
Asset Management – Manage all the assets at site, inventory to be updated at the tool/sheet as on date
IT Conference Room support and ownership
Job Requirement
Excellent customer service skills
Strong troubleshooting and critical thinking skills
Previous working experience in IT support for 2 years
Bachelor’s degree in computer science or equivalent
knowledge about GCP, directory services, VPN and IDAM
Experience in Service desk tool is added advantage.
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