Job Title: Technical Support Analyst
Department: IT Enterprise Technical Support
Exp-3-4 yrs
Job location-Bengaluru
Job Description:
ONSITE AND REMOTE RESPONSIBITIES: Onsite technical and deskside support presence is based on business need
QUALIFICATIONS, EXPERIENCE, KNOWLEDGE and SKILLS • Bachelor’s degree or related working experience in the IT field, at least three years or more • Understanding of ITIL Frameworks • Experience and knowledge with creating and abiding by Service Level Agreements (SLA) • Excellent client service skills in a demanding, deadline-driven environment • Experience with enterprise systems management tools such as BMC Client Management, Microsoft SCCM is a plus.
Preferred Skill Sets
Job Type: Full-time
Salary: From ₹120,000.00 per year
Schedule:
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