Siemens Looking for Head of Technical Support, SI RSS Asia-Pacific at New Delhi, Delhi Full Time

We’re enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!!

Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.

We make real what matters:
Siemens Smart Infrastructure connects energy systems, buildings and industries. We help our customers and communities to progress and support sustainable development to protect our planet for the next generation. We are on a journey to empower our customers fulfilling their today needs and support them and their infrastructure to undergo the digital transformation.

Within our SI RSS Smart Building Solutions team in the region Asia-Pacific, we are looking for a Head of Technical Support for BMS/TBS solutions. In close collaboration with our sales and portfolio colleagues from countries in our region you will drive success, enhancing the offerings for our customers. The nature of this role means you will dive into various markets, teams and products.

Your new responsibilities

Responsibility for the Technical Support and training on BMS (Building Management Systems) for the region

Lead a distributed team with members in various countries

Coordinate with HQ portfolio teams of building automation & controls

Set focus on adding value to the Regional Solutions and Service sales channels and support the installed base for a successful Service business

Drive portfolio rollouts of our innovative products and solutions in the region, in alignment with global HQ

Coordinate with the Fire safety and Security support teams and provide approvals for the LOA projects

Handle the PSS (Product & Solution Security) activities for the region

Head the ‘Application Integration Center’ owning the customization development activities involving internal & external developers.

Identify innovative business models for our customers and develop ecosystem with partners.

Your skills and experience

We are looking for a forward-thinking, enthusiastic and output oriented team colleague with a proven track record in building automation

Bachelor’s degree or higher in engineering, computer science or similar education, ideally combined with a further education in business studies

10+ years hands-on experience in implementing building automation projects and Total Building solutions

Expertise in Cyber Security related to BMS solutions

Well organized, structured and used to work in an international and complex environment

Team player with strong international collaboration proficiencies and the ability to lead without formal authority

Proficient written and verbal communication skills in English.

This role is based in Location, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.

Make your mark in our exciting world of Siemens

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We’re dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.

Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers

Organization: Smart Infrastructure

Company: Siemens Limited

Experience Level: Experienced Professional

Full / Part time: Full-time