The ideal candidate is a hands-on support engineer with experience in enterprise ServiceDesk. They must be at ease
troubleshooting ISP connectivity, desktop, OS, VPN, authentication security remote issue over voice and chat.
Role Requirements
? Provide 24×7 support primarily in US shifts for enterprise users
? Excellent Communication skills
? Skilled to troubleshoot ISP & OS related technical issues
? International (US, EU, Australia) Inbound voice and chat experience
? Accent trained
Technical skills requirements
The candidate must demonstrate proficiency in,
? Experience troubleshooting password login, Linux, Windows (hardware, software), Telecom Application
(billing/data center)
? Hands on experience in enterprise tools like GSuite, and Microsoft Office
? Familiar with ticketing Tools like ServiceNow and JIRA
Job Type: Full-time
Salary: ₹10,000.00 – ₹40,000.00 per month
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Education:
Experience:
Speak with the employer
+91 7715834779
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