Job Description
Job Functions / Responsibilities:
Find technical resolutions on issues or queries related to unknown or new scenarios
Meet cases resolution SLA’s
Manage relationships with clients
Work with cross-functional teams as and when required
Keep up to date with all eCW products and their enhancements
Maintain excellent customer satisfaction level
Requirements:
Experience with server side programming using VB / COM would be fine
Proficient with relational databases (SQL Queries)
Excellent knowledge on basic RDBMS Concepts
Knowledge / Experience with Java (OOPs Concepts & Architeture)
Experience with Internet Protocols, HTTP / HTTPs
Default ports for HTTP / FTP / MYSQL etc
Experience with XML / XSL
Experience with Web Application Server(s)
Understanding of 3 -Tier / N-Tier Architecture
Knowledge of SQL Server 2005, 2008
Prior technical support experience shall be an advantage
Prompt, responsive, responsible and friendly approach to customer situation
Based on technological skills, rates and location preferences from the available pool of Resources.
Job Types: Full-time, Part-time
Salary: ₹8,086.00 – ₹27,066.88 per month
Schedule:
Ability to commute/relocate:
Education:
Job Type: Full-time
Salary: ₹8,000.00 – ₹28,000.00 per month
Ability to commute/relocate:
Experience:
Roles and Responsibilities : 1) Provide escalated Level 2/3 support for internal support staff and customers Effectively troubleshoot and manage...
Apply For This JobJob #: req16503 Organization: World Bank Sector: Information Technology Grade: GC Term Duration: 2 years 0 months Recruitment Type: Local...
Apply For This JobWork Location: HYDERABAD, MADHAPUR ( Work from Office ) Experience Required: 0 – 4 yrs. Shift Timings: 6:00 pm IST-3...
Apply For This JobJob Id: 5784 City:Ankleshwar, Gujarat, India Department: Infrastructure Function: Information Technology Employee Type: Permanent Full Time Seniority Level: Mid-Senior level...
Apply For This JobInviting applications for the role of Senior Manager – Lean Digital Transformation Responsibilities Identifying areas of significant Customer Business Impact...
Apply For This Jobsummary bangalore, karnataka a client of randstad india permanent reference number JPC – 75750 job details Cloud network engineer roles...
Apply For This Job