Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Kolkata
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : a: Standardized Splunk agent deployment, configuration and maintenance across a variety of UNIX and Windows platforms b: Experience with Splunk Searching and Reporting, Knowledge Objects administration, Clustering and Forwarder Management c: Support Splunk on Unix, Linux and Windows-based platforms
Technical Experience : a: At least 6 years of experience in IT with minimum 3 years in Splunk b: Skills in technical areas which support the deployment and integration of Splunk based solutions, Splunk Apps and Add-ons for monitoring and data integrations- including Infrastructure, Network, OS, DB, Middleware, Storage; Virtualization, Cloud Architectures etc c: Good to have knowledge on Java scripting, Python, shell scripting-based development
Professional Attributes : a: Excellent customer facing skills b: Experience working with a global team c: Strong analytical and problem-solving skills d: Good verbal and written communication skill
Educational Qualification : 15 yrs of minimum education
15 years of full time education
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