DESKTOP SUPPORT ENGINEER: –
· Responding to client support requests.
· Contacting clients to find out the nature of the problem.
· Traveling to the client’s location or connecting via a remote link.
· Troubleshooting hardware and software issues.
· Installing and maintaining hardware and computer peripherals.
· Installing and upgrading operating systems and computer software.
· Troubleshooting networking and connection issues.
· Advising on software or hardware upgrades.
· Providing basic training in computer operation and management.
External Description
– Should have good knowledge of Windows Application Level.
– Troubleshooting for Server/Desktop.
– Knowledge on Installation & troubleshooting of all MS windows operating systems.
– Knowledge on Install and uninstallation of Applications.
– Should have good knowledge of Windows and Third Party Patching.
– Should have knowledge of issues with OS, issues between third party applications and OS.
– Should have basic knowledge of different Antivirus Applications and their consoles.
– Value adds to team and organization by suggesting, improving on service.
– Knowledge on MAC systems will be an added.
External Skills And Expertise
Internal Description
– Should have good knowledge of Windows Application Level.
– Troubleshooting for Server/Desktop.
– Knowledge on Installation & troubleshooting of all MS windows operating systems.
– Knowledge on Install and uninstallation of Applications.
– Should have good knowledge of Windows and Third Party Patching.
– Should have knowledge of issues with OS, issues between third party applications and OS.
– Should have basic knowledge of different Antivirus Applications and their consoles.
– Value adds to team and organization by suggesting, improving on service.
– Knowledge on MAC systems will be an added.
Internal Skills And Expertise
Job Types: Regular / Permanent, Full-time
Salary: ₹16,000.00 – ₹20,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
Expected Start Date: 01/11/2022
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