Futures & Careers Looking for IT Analyst II – Server at Bengaluru, Karnataka Full Time

• Support and develop business operations and key initiatives
• Investigate and solve functional and technical demand
• Measure quality of deliverables in support of IT goals
• Practice and adhere to IT concepts & standards and make suggestions for improvement
• Analyze business requirements and generate solution designs
• Design, develop and document processes and procedures within IT framework

Qualifications and Education Requirements

College Degree preferred. Equivalent experience, education and/or certifications may be considered in lieu of Bachelors.

• 3+ years experience w/ degree
• 6+ years relevant experience w/out degree

Skills

• Business Acumen – Basic understanding of the financial impact
• Analytical – Work with cross functional teams to prioritize requirements. Understanding of Cyber Security Best Practices and how to support to current and future architecture.
• Problem Solving – Use data that helps identify and differentiate the symptoms and root causes of defined problems
• Technical Skills – Knowledge and Experience in all of the following, but not limited to, Microsoft OS Platforms, MS Hyper-V, SAN Storage (Tegile, Pure, Synology, Dell Data Domain, NetApp), Veeam Backup Suite, MS Azure
• Customer Service – Lead efforts to resolve problems and serve as primary customer contact
• Written & Oral Communication – Writes clearly and informatively; Communicates clearly and persuasively in positive or negative situations
• Professionalism – Approaches others in a tactful manner; reacts well under pressure
• Quality – Apply structured processes to identify root cause of problems and improve quality. Provide detailed creation of documentation/requirements using cases