An IT Help Desk is responsible for understanding customer and raise a ticket & till the closure with respective team and bridge the Gap Between Customer & NOC support Engineer. They interact with customers by phone or in-person to update the work status to help them get back up running smoothly again.
Experience (years)
1 – 2
Qualification
Graduation
Salary range
INR 250000 – 300000
Skills
Good in mail communication ,Good Comm Skills,Very Good in English Communication and should able to understand and support US English accent. Good,Good in excel
Organization unit
Department
Technology Services
Designation
Analyst
Branch
Delhi
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