Experience: 3+ years
Salary: 9 – 13 lacs
Shift Timings: Two days off per week
Responsibilities Include:
Leadership, development and management of the IT Repairs and Logistcis Team
Taking ownership of the IT Repairs and Logistics operations
Improving the delivery of services to meet the needs of the company
Maintaining the standards of an established and high performing team
Identifying problem areas and deficiencies while improving processes and implementing strategic solutions in time
Managing hardware service requests globally
Responsible for maintaining & arranging regular health checks of all the equipments in Support Centre
Dealing with the lifecycle and RMA of IT devices
Regular assessment/health check of server room hardware.
Ensuring timely assignment of assets and keeping inventory portal up to date
Managing & Organising IT inventory
Managing the team and ensuring that the quality standards are being maintained
Ensuring that IT repairs and Logistics processes and procedures are documented
Communicating with Stakeholders, Managers, Senior staff and other departments to a high standard
Collaborating with the global IT Logistics team in other territories
Troubleshooting technical issues related to Mac OS, Linux and Windows OS
Coordinating and planning with procurement department about future requirements for IT Assets and licenses for users
Prepping of Store IT equipment like servers, printers, router, firewall etc
Working in Harmony with Technical Services team Globally
Attend, participate and (where required) lead in departmental meetings
Required Skills:
Basic Networking & Hardware knowledge
Experience working with and managing a team
High level of verbal and written communication
Ability to work under pressure
Ready to contribute with own ideas and opinions
Good appetite for technical knowledge
High level of organisation, logical thinking, and problem solving ability
Desired but not essential skills:
Experience with Windows Server operating systems
Experience working within a service focused ticketing system
Experince working with file servers, imaging software and inventory tool
Apply: Interested candidates can kindly email your updated resume to [email protected]. For additional information call us at 7738096814/ 7738096176 / 9967204923.
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital...
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