Summary of This Role
Install, configure, maintain, support, and secure the organization’s network communications, including LANs and/or WANs. Identifies network problems, isolates root causes, and initiates corrective action. Determines priority of action and additional resources required, based on severity of service interruption. Provides technical analysis to all customers to isolate issues and develop strategies to restore or activate services. Interacts with Telecommunication Engineers, LAN Administrators, and transmission and RF staff regarding ongoing network activities. Ascertains compliance with security, safety, and environmental guidelines. Generates reports on network performance, trouble-shooting results, and routine maintenance of network elements. This role requires individuals to work within the demands a global 24×7 High availability transaction oriented network. Ability to translate business requirements into network requirements and collaboratively work with other technical teams to deliver an overall solution.
What Part Will You Play?
Participates in collaboration in a team environment
Provides Network problem solving solutions within the Global Payments network
Recognizes and resolves advanced problems and issues according to corporate policies/procedures
Participates in advanced Network project tasks with internal and external clients
Provides mentorship to entry/lower level team members
Assists with the design, configuration, testing, documentation, and implementation of advanced network designs and components
Generates advanced level reports on network performance, trouble-shooting results, and routine maintenance of network elements
What Are We Looking For in This Role?
Minimum Qualifications
Bachelor’s Degree
Relevant Experience or Degree in: No degree specified
Typically Minimum 4 Years Relevant Exp
4-6 years of enterprise networking experience and/or a Bachelor’s Degree
Preferred Qualifications
Appropriate advanced industry network certifications are preferred.
What Are Our Desired Skills and Capabilities?
Skills / Knowledge – As a skilled specialist, completes tasks in resourceful and effective ways.
Job Complexity – Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.
Supervision – Proposes methods and procedures on new assignments. May be informal team leader.
Dynamic Routing – Configure industry standard dynamic routing protocols including but not limited to BGP and OSPF.
WAN Optimization and QoS – WAN optimization and QoS on global MPLS network carrying voice and data.
Load Balancing – Global DNS load balancing and local application load balancing.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
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