Specific Primary Responsibilities
Problem Management Practice:
Additional Responsibilities
1. Reporting and Metrics
Skills and Certifications Required
1. ITIL V3/V4 Foundation Certified
2. 7 years of total IT experience with at least 3 years into Problem Management and other ITIL process areas like Incident/Req, Change & Config Management.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
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