Our client, a multi-employer defined benefit pension plan for Ontario that is serving more than 400,000 members who provide valued services at more than 610 employers across Ontario province. Current growing demand for support of mission critical applications requires support function to oversee end of day batches for 9 critical application, meet set out SLAs (response and resolutions), perform small enhancements to improve stability and efficiency, generate statistics to derive meaningful actions, and provide updates to upper management.
Responsibilities
As a Technical Support analyst, you will be expect to adhere to the following responsibilities as part of L1 – Batch Support Team:
Applications in Scope for Support:
Skills
Must have
Nice to have
Languages
English: C1 Advanced
Seniority
Regular
Relocation package
If needed, we can help you with relocation process.
Vacancy Specialization
Other Vendor specific (Quantum, Coremont etc.)
Ref Number
VR-94259
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