Vibs Infosol Pvt Ltd Looking for Desktop Support Engineer at South Tukoganj, Indore, Madhya Pradesh Full Time

• Organize training session for staff on the usage of new software/ applications and hardware
• Carryout diagnosis and repair of network-related problems
• Bring up-to-date and preserve computer inventory and surplus equipment
• Sustain and fix issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment
• Make sure desktop computers interconnect seamlessly with various systems
• Preserve passwords, data integrity and file system security for the computing environment
• Vouch for and implement upgrades on systems to guarantee longevity
• Evaluate functional needs to decide system purchase specifications
• Ascertain and repair hardware and network connectivity issues
• Launch VPN access for all remote users
• Support for technical upgrading and maintaining of entire desktop systems
• Assist in testing and deployment of new applications and systems
• Maintain an excellent level of customer service, ensuring that all customers are treated efficiently and in appropriate manner
• Maintain outstanding verbal communication skills with the ability to communicate seamlessly with technical and non-technical colleagues at all levels in the organization
• Resolve issues by carrying out problem analysis to implement temporary or permanent solutions
• Accurately record, update, and document requests using the IT service desk system and any other duties as assigned by the company.

Job Types: Full-time, Regular / Permanent

Salary: ₹100,000.00 – ₹300,000.00 per year

Shift:

Education:

Experience:

• IT support: 1 year (Preferred)

Speak with the employer
+91 7440447771