The IT Support Junior Executive will be responsible for monitoring and maintaining IT Systems include diagnosing and repairing faults, resolving network issues, configuring hardware and software as per the company policy. Attend the IT support tickets on time and drive it to closure as per the SLA.
JD for IT Support Junior Executive
· Manage the in-house IT setup including Desktop/Laptop/Printers/Scanners/Network Equipment’s
· Log and manage IT support requests with ticketing tool
· Attend user issues either directly, via phone, email or computer chat
· Analysing tickets to spot common trends and underlying problems
· Updating self-help documents so users can try to fix basic problems themselves
· Installing Windows OS, Software application and programs
· Maintain up to date antivirus in the entire network
· Updating windows patches as per the Policy.
· Maintain IT asset inventory
Qualification and Experience:
· Diploma / Degree holder
· Certification in Microsoft, Linux or Cisco is advantageous
· 0 to 1 year of experience working in an IT support environment
· Having basic knowledge of system hardware, software and networking protocols
· Flexibility to work on a variety of shifts with minimal notice
· Decent communication skill
Job Type: Full-time
Salary: ₹12,000.00 – ₹16,000.00 per month
Benefits:
Day range:
Shift:
Ability to commute/relocate:
Experience:
Job Description Lead Software Engineer Pune, Chennai, Bangalore/Bengaluru Job description What youll do: The ideal candidate is an integral part...
Apply For This JobJob Requirement : – Troubleshooting , hardware and software experience. VIP Support / Video Conferencing Support. Experience of L2 Support...
Apply For This JobJob location: Hyderabad .Bus Pick & drop facility .Responsibilities of candidate include: understanding the hardware and software components of various...
Apply For This JobAbout the job: The Red Hat Support Engineering team is looking for an OpenShift Technical Support Engineer to join us...
Apply For This JobGet to Know Us:: It’s fun to work in a company where people truly believe in what they’re doing! At...
Apply For This JobCompany Description 3i Infotech is a global IT company, headquartered in Mumbai, India. It propels the wave of digital transformation...
Apply For This Job