JOB SUMMARY
This role will provide direct technical support to customers in a fast paced, team oriented, 24×7, call center environment. Typical activities include triage of all incoming service requests, troubleshooting and resolving customer hardware, software, network infrastructure, Security, SOC, and telephony issues. The T2 Associate Engineer will escalate unsolved service requests to Engineers after resolution time thresholds and troubleshooting standards are met. Responsible for case creation, case routing/escalating, status communication, and working directly with third party vendors.
JOB DUTIES
REQUIRED SKILLS
Job Type: Regular / Permanent
Salary: ₹800,000.00 – ₹1,200,000.00 per year
Schedule:
Speak with the employer
+91 9076060101
Stebr Technologies India (A Subsidiary of Stebr Inc, California) is looking for employees who can be a part of its...
Apply For This JobJob DescriptionCome and join us. Intel is seeking highly qualified candidates to join the XFG (Switch and Fabric Group) in...
Apply For This Job10-May-2021 Experience:Job Location:Package Offered:5 – 7 Years Indore, Madhya Pradesh 4,00,000 – 5,00,000 P.A. Roles & Responsiblities:Implement (install, develop, automate,...
Apply For This JobJob Summary Forcepoint is looking for an IT Service Desk Engineer to join our Global Digital Workplace Experience Team. The...
Apply For This JobWe Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change...
Apply For This JobPosition – Desktop Support Engineer – Service Engineer Experience – 1 to 2 years Location – Vizag Location JOB DESCRIPTION...
Apply For This Job