Working and Troubleshooting on routing protocols like EIGRP, OSPF & Static route
Configuration of VLANs, RSTP, MSTP, IGMP, SNMP
Work in tandem with L2 / L3 to resolve escalated issues
Hands on experience on CISCO switches
Knowledge of Fibre Optic Network.
Online support to client
Visit to client
Visit to client
Key Duties/Responsibilities:
Responsibilities % of Time Spent
Demonstrate ability to understand and use of appropriate methods, tools and applications having rational and organised approach to work.
To provide 1st level support and taking ownership of Incident and Problem cases.
60 %
Visiting customer site and understanding customer requirement and configuring the devices.
Conduct POC on various CISCO devices
Taking Secure meeting session to support customer in trouble shooting network issues
30%
Responsible for the uptime of the various client projects being managed / monitored.
Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
10%
Attitudinal:
Energetic & self-motivated & team player.
Goal achievers & positive thinking.
Should have good communication & Comprehension skill.
Functional:
CCNA certified.
Diploma in Hardware
Language Known:Hindi, English and local language
Travel Requirements: 50% on field and 50% in-house
Click on ‘Apply Now’ Button or you can send an email with your Resume to [email protected]
Greetings from IDES LABS PVT LTD Immediate Job Openings on #Windows Admin_Pan India_Contract #Experience: 6+ Years #Skill: Windows Admin #Location:...
Apply For This JobJob Description: Essential Job Functions Answers help desk telephones for assigned account(s) and responds to customer inquiries to ensure customer...
Apply For This JobROLE OBJECTIVE Digitalize Inventory Optimization Process. Understand business problems and provide solutions to Business. To provide efficient & timely support...
Apply For This JobAbout Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 80...
Apply For This JobVacancy Name Network Engineer Requisition No VN2224 Time Type Full Time Location Gurgaon Office Additional Location Country India Job Description...
Apply For This JobResponsibilities Document requirements specifications using high-maturity methods, processes and tools. Act as a liaison between HPIT and Application Owners, using...
Apply For This Job