YWCA OF DELHI Looking for IT Officer at Delhi, Delhi Full Time

Position Name

IT Officer

Position Type

Full Time

Organization

YWCA of Delhi

Location

New Delhi, INDIA

About Organization

A leading NGO/ ecumenical organization, YWCA of Delhi established in 1912 and is affiliated to the world YWCA through the National Body, YWCA of India, based in Delhi. YWCA of Delhi has projects and programs through which it provides safe places to working women and has working women’s Hostels, shelter homes, has vocational training institutes, engages in advocacy for gender justice, promotes child rights, works towards ending violence against women and empowering them while creating awareness about their individual rights.

Position Overview

IT technical support officer is responsible for the smooth running of computer systems, networking and ensuring monitoring server, software and ensuring users get maximum benefits from them.

Qualification and Skills

• Graduate preferably BCA
• 5 years of IT experience (Hardware/software/networking)
• Understanding of general networking principles and protocols;
• Ability to rapidly and independently learn new technologies;
• Ability to plan, set priorities, meet deadlines and multitask, resolve problems;
• Excellent written and verbal skills;
• Professional networking skills

Responsibilities: installing and configuring computer hardware operating systems and applications.

• monitoring and maintaining computer systems and networks; server, software
• Resolving IT issues faced by staff either physically visiting the site or through team viewer.
• troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• setting up new users’ accounts and profiles and dealing with password issues.
• testing and evaluating new technology.
• guiding and suggesting the management on the latest technology for upgrading the technical support.
• taking regular back up of the systems and mails and maintaining the same.
• Taking quarterly back up of systems and mails and reporting it to authorities with details.
• Submitting monthly report on backup and alarming issues to authorities.
• Visiting computer labs twice a day during class hours to resolve complaints faced by the students.
• Setting up workstations with computers and necessary peripheral devices.
• Installing, updating and Configuring emails accounts, computer software and networks according to specifications.
• Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
• Identifying computer or network equipment problems, rectifying them and informing well in advance regarding replacement/purchase of parts when necessary.
• Performing troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc).
• Developing and maintaining local networks in ways that optimize performance.
• Organizing and scheduling upgrades and maintenance without deterring others from completing their work.
• Maintaining records/logs of repairs and fixes and maintenance schedule.
• Installing software and hardware systems, including new equipment & uninstalling old programs.
• Acting quickly in crisis situations so that normal operations can be resumed as soon as possible.
• Formatting all systems used by students at the end of the academic session.
• Installing anti-virus software, reporting new virus files, and removing malware.
• Setting up equipment for conferences and workshops where computers and their peripherals are required.
• Keeping authorities apprised and updated on shortages of any equipment, well in time, to arrange procurement.

Note : Interested Candidates can apply on – [email protected] latest by 4thApril 2023. Only shortlisted candidates will be contacted.

Job Type: Full-time

Schedule:

Application Deadline: 04/04/2023