Full Job Description
Skills and Experience:
Interactive with users and good problem solving skills.
Should be able to handle independently – Windows server, Active Directory & Backups.
Should be able to handle independently in Windows 10, Windows 11, Server 2016, Windows 2019 Administration and OS Patching.
Should be able to handle LANs, WANs, network segments, Internet, and intranet systems independently.
Hands on experience in Mac OS and Windows
Ensure network connectivity throughout the company’s LAN/WAN infrastructure on par with technical considerations.
Install new / rebuild existing Laptop /Desktop /Servers and configure hardware, peripherals, services, settings, directories, etc. in accordance with standards and project/operational requirements
Should be able to handle independently – DHCP and DNS, WDS and SCCM and WSUS.
Hands on Experience in handling hardware issues related to Workstation /Desktop/Laptops/Printers /Tablets and Other IT Hardware.
Ability to provide remote support to users.
Hands on experience on Asset tracking and managing the software License
Should have Good Communication and Writing skills.
Should be able to handle L1 issue independently in Wireless, Mobile Device Management and FTP Services.
Veeam Backup and McAfee, XDR
Prior experience in handling Remedy Force/ Jira Ticketing System will be added advantage. Another ticketing system also agreeable.
Hands on experience in VPN client, zoom clients /Zoom Rooms and MS Teams
Should be able to handle independently in Polycom, Avaya Phone, IP Camera.
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