– 1-2 Year experience with technical support, software services
– experience working in a highly technical environment, interacting with customers and exceptional communication skills.
– Demonstrated ability to coach and mentor other support engineers to grow their technical and troubleshooting skills.
– Passion for providing legendary service to our Small, Medium and Enterprise Business customers
– Ability to diagnose and fix technical issues in a timely manner and help customers get the most out of their software investment.
– Proven ability to deescalate difficult situations with customers, while multi-tasking between tickets and managing your team
– Excellent written communication skills with the ability to explain complex topics in easily understood, concise language [English] over email, phone or screen-shares
Job Type: Full-time
Salary: ₹12,198.53 – ₹39,475.41 per month
Benefits:
Day range:
Shift:
Ability to commute/relocate:
Education:
Experience:
Language:
Assistant Professors / Freshers with M. E. / M. Tech. / M. S. or Integrated M. Tech in Computer Science...
Apply For This JobRoles and Responsibilities: Provide tier 1 support, analysis and resolution planning for detected issues and seeks appropriate resolution of issues....
Apply For This JobWe are a Renowned Educational Institution under the banner of HEC Centre for Global Skills , Haridwar. We offer both...
Apply For This Job: What we do We’re the leader in analytics. Through our software and services, we inspire customers around the world...
Apply For This JobBA-IT_GlobalMarket-Settlement – Investment Bank – Bengaluru From 4 to 8 year(s) of experience ₹ Not Disclosed by Recruiter Bangalore/Bengaluru or...
Apply For This JobAn advice service provided by a computer company, often by phone, for customers who have bought a product and are...
Apply For This Job