Change Leader Looking for Sr. Network Engineer at Indore, Madhya Pradesh Full Time

We are responsible for the operation of the mobile carrier platform of Rakuten Mobile, Inc. In this role, you will be responsible for improving and expanding the world’s first virtualized mobile carrier platform with a sense of urgency, as well as automating operations and responding to failures, and examining the architecture to improve performance, reliability, and scalability in order to create a more robust system. In addition to automating operations and responding to failures, they are also responsible for examining the architecture to improve performance, reliability, and scalability in order to make the system more robust, and improve the architectural consistency of the entire system while working closely across product development teams and system operation teams. Engineer/Sr.

Engineer (RCS/VMS Core L1 FM): What You Will Learn And Contribute To Are you passionate about solving problems? As part of our team, you will Level 1 Fault Management for RCS Network includes VMS. Provide 24/7 L1 support on RCS Core network elements by Fault resolution of network and customer faults in a timely and efficient manner. ¿ Expertise on RCS & VMS Network along with Signalling.

¿ Performing daily health check and backup of RCS core network elements. ¿ Proactively handling & acknowledging the tickets. ¿ First level of analysis and troubleshooting. ¿ Collection of basic logs, traces and escalating to L2.

¿ Basic Knowledge on Network Protocols and wireshark to find the failure according to traces. ¿ Manage all the network faults and customer faults. ¿ Coordinate with L2 support team for resolution of faults in timely manner. ¿ Develop other team members to enhance their technical expertise.

¿ Special event management , readiness , checks and preparations. ¿ Provide technical support during critical incidents and emergency. ¿ Assist the team in process improvement.